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Wizard IT
Services · Auckland IT company · Glendene

IT services for Auckland businesses

Seven things, done properly, by the same technicians. Pick one or hand us the lot. Every service below is delivered on-site across Auckland or remotely, billed for time used, and documented when we leave.

Services

Everything we look after

Seven services, one set of technicians, delivered on-site across Auckland or remotely. Pick one or hand us the lot.

Onboarding

How a new client starts

The same sequence every time, whether it is a dead laptop or a full server replacement.

  1. 1

    Free IT audit

    A technician spends an hour on-site listing what you have: hardware ages, licences, backups, firewall, passwords, who owns the domain. You keep the report.

  2. 2

    Two options, priced

    We come back with a do-the-minimum option and a do-it-properly option, both priced. You pick. Sometimes the answer is that nothing needs doing yet.

  3. 3

    Scheduled, not disruptive

    Migrations and installs happen after hours or in agreed windows. Staff arrive to a working system and a one-page cheat sheet.

  4. 4

    Handover and documentation

    Passwords in a vault you own, a network diagram, a list of what was changed. If you leave us, you leave with everything.

  5. 5

    Support, ad hoc or managed

    Call when you need us, or put us on a monthly agreement and we watch it all for you. Either way, the same four technicians.

FAQ

Questions we get asked

Straight answers. If yours is not here, ask it and we will add it.

What does an IT company in Auckland charge?

For ad hoc work we bill time in 15 minute blocks, no callout fee and no minimum. Managed IT is a fixed monthly fee per user or per device, set after a free audit so there are no surprises in month two. Ask and we will quote before anything starts.

Do you only work with businesses?

Mostly, yes: 1 to 50 staff businesses across Auckland. We also look after the home setups of business owners and their staff when asked, because the laptop at home is part of the business network now.

Which parts of Auckland do you cover on-site?

All of it, with no travel charge. We are based in Glendene so West and Central Auckland get the fastest on-site response, usually the same day. North Shore, East and South are typically next morning. Remote support is immediate.

Can you look after just one thing, like our phones or our backups?

Yes. Plenty of clients use us for one service alongside their existing arrangements. Backups, a firewall, a Microsoft 365 migration or a phone system can each be a standalone job.

Taking calls now

Something broken?
Say so.

One number. A person picks up. Remote fix first, on-site the same day if it needs hands. You only pay for the time used.

Call 0800 438 949Get IT help